Key things you need to know before reading the full terms
You must be at least 18 years of age to register for and use any Royal24 services. Only one account is permitted per individual, phone number, and IP address. Registering multiple accounts is strictly prohibited and may result in the closure of all associated accounts.
All financial transactions at Royal24 are processed via accepted Malaysian payment methods — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX through Maybank2u or CIMB Clicks. The minimum deposit is RM 20, and withdrawals are processed within five minutes upon confirmation.
All bonuses offered by Royal24 are subject to the specified rollover requirements. The Welcome Bonus of up to RM 1,000 requires a 10x rollover of the bonus value. Bonus abuse — including cross-account hedging — may result in bonus cancellation and account closure.
You are solely responsible for the security of your password and account. Royal24 will never ask for your password via email or phone. If you suspect that your account has been accessed without your authorisation, contact our support team immediately — available 24/7.
All odds and game results on Royal24 are determined fairly based on global market data. The use of bots, automation software, or any method that provides an unfair advantage is strictly prohibited and may result in winnings being voided and permanent account closure.
Royal24 is committed to responsible gaming. We provide tools such as personal deposit limits and self-exclusion options. This platform is for entertainment purposes only and should not be considered a source of income. Players experiencing gambling-related issues are encouraged to contact the helpline at 1800-82-0066.
Important Note: These Terms & Conditions constitute a legally binding agreement between you ("Member") and Royal24 ("Platform" or "We"). By registering an account, making a deposit, or using any part of the royal24.click platform, you confirm that you have read, understood, and fully agree to all terms stated below. If you do not agree with any part of these terms, please do not use our platform.
These Terms & Conditions apply to all users of the Royal24 platform, including visitors, registered members, and anyone accessing royal24.click or its associated mobile applications. By using this platform in any capacity, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional guidelines that may be published from time to time.
Accepting these terms is a mandatory condition for using Royal24's services. If you do not agree, you are not permitted to use this platform and must cease use immediately. Royal24 reserves the right to update or amend these terms at any time with appropriate notice to members via email or in-platform notification.
Attention: Continued use of the Royal24 platform following any amendment to these terms constitutes acceptance of the revised terms.
To register and use Royal24's services, you must meet all of the following eligibility requirements without exception:
Royal24 reserves the right to request proof of identity and verify your eligibility at any time. Failure to provide the required documentation within the specified timeframe may result in account suspension until verification is complete.
Warning: Registering with false information or by individuals who do not meet the eligibility requirements is a serious offence. Royal24 reserves the right to void all winnings and close the account without any compensation.
Each individual is permitted to hold only one account only at Royal24. This includes accounts registered under different names, different phone numbers, or any other method intended to create multiple accounts. Holding multiple accounts is a serious violation that may result in the closure of all related accounts and forfeiture of all accumulated funds and winnings.
During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, an active Malaysian phone number, and any other required details. You are responsible for keeping your account information current should any changes occur.
Royal24 uses OTP verification via SMS to your Malaysian phone number as a basic security measure. You are solely responsible for keeping your account password and OTP codes confidential. Never share your login credentials with anyone, including individuals claiming to be Royal24 staff.
Security Tip: Enable two-factor authentication (2FA) in your account settings for an added layer of protection. This is strongly recommended, especially if you maintain a large account balance.
Royal24 accepts deposits via approved Malaysian payment methods only. These include Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u or CIMB Clicks. Foreign payment methods are not accepted. The minimum deposit amount is RM 20 per transaction.
The following conditions apply to withdrawals:
Royal24 does not charge any fees or commissions on deposit or withdrawal transactions. However, your payment service provider may apply their own charges, which are beyond our control.
Royal24 reserves the right to place a hold on suspicious withdrawals for investigation purposes. Any attempt at money laundering will be reported to the relevant authorities.
Royal24 offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to the specific terms stated in each promotion. The general terms applicable to all Royal24 bonuses are as follows:
Tip: Always read the specific terms of each promotion on the Welcome Bonus before claiming any bonus. This ensures you fully understand the applicable terms.
Royal24's Sports Betting and E-Sports section covers over 30 sports, including Malaysia Super League football, EPL, badminton, NBA, E-Sports (Mobile Legends MPL Malaysia, Dota 2, CS2, Valorant), and more. The general rules applicable to all bets are:
For E-Sports specifically, if a match must be restarted due to technical issues on the organiser's end or server disruptions, bets remain valid and will be settled based on the final result of the completed match. If the match cannot be completed within 72 hours, all bets will be voided and stakes refunded.
Live casino games at Royal24 — including Blackjack, Baccarat, Roulette, and Dragon Tiger — are conducted with real dealers and use a certified Random Number Generator (RNG) to ensure fair play. All slots games use RNG technology independently verified by accredited third-party testing bodies.
To maintain a fair and secure gaming environment for all Royal24 members, the following actions are strictly prohibited and may result in immediate account closure without warning and forfeiture of all funds:
Serious Consequences: Any violation of the above prohibitions may result in permanent account closure, the freezing and forfeiture of all funds, and legal action where applicable. Royal24 cooperates fully with the relevant authorities in the investigation of fraud cases.
Royal24 reserves the right to suspend or close any member's account for reasonable grounds, including but not limited to a breach of terms, suspected fraudulent activity, or at the member's own request. In cases of closure due to a breach of terms:
Members may also close their own accounts at any time by contacting the Royal24 customer support team. For closure requests related to gambling problems, Royal24 will process the request promptly and help connect you with the appropriate support resources.
To the extent permitted by applicable law, Royal24 shall not be liable for:
Royal24's maximum liability to any member under any circumstances shall not exceed the total net deposits made by that member in the 30 days preceding any claim.
The collection, use, and protection of your personal data by Royal24 is governed by our separate Privacy Policy. In summary, Royal24 is committed to:
For full details on how we handle your data, please refer to our Royal24 Privacy Policy in full.
Royal24 reserves the right to update, amend, or replace any part of these Terms & Conditions at any time. Members will be notified of any material changes via:
Continued use of the Royal24 platform after the effective date of any amendment constitutes acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account and withdraw your remaining funds before the amendment takes effect.
These Terms & Conditions are governed by and interpreted in accordance with the laws applicable to the operation of the Royal24 platform. Any dispute arising from or in connection with these terms or the use of the Royal24 platform shall first be resolved through good-faith negotiations between both parties.
Should negotiations fail, disputes may be resolved through arbitration conducted by a mutually agreed arbitration body, or through a court of competent jurisdiction. The language used in all dispute proceedings shall be Bahasa Melayu or English.
Royal24 operates in accordance with applicable licensing regulations. It is each member's responsibility to ensure that their use of Royal24's services complies with the local laws applicable in their region of residence.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the Royal24 platform, please contact our team through the following channels:
All Royal24 customer support communications are conducted in Bahasa Melayu by trained agents who understand the local gaming and Sports Betting context. Our team is ready to help you resolve any issue efficiently and professionally.
Gambling Problem? If you or someone you know needs help with a gambling problem, please contact National Mental Health Helpline: 1800-82-0066 or contact our Responsible Gaming team directly through the Royal24 platform.
Register a free account today, claim a Welcome Bonus of up to RM 1,000, and join over 500,000 Royal24 members enjoying the best online sports betting and casino experience in Malaysia.